About Us

Premier Home Health Care Services

Locally owned and operated since 2002

Pioneering quality home health care in Tyler and surrounding areas in Texas. Becoming elderly does not need to mean living in isolation, losing outside connections, or enduring a diminished quality of life. By helping out with everyday jobs like running errands, light housekeeping, and meal preparation, our Home-Aid Caregivers can develop meaningful relationships with your loved ones in the comfortable setting of their own homes.

We care for your loved one by assisting with personal care, including bathing, dressing, feeding, personal hygiene, toileting, and transferring with the same gentleness that we would give to our own family members.

Tyler In Home Care - About Us - Home Health

Discover Our Commitment to Exceptional Home Health Care

Explore Home-Aid Caregivers’ unwavering commitment to exceptional home health care, a testament to our dedication to quality and personalized service. In Tyler, TX, we are known for our compassionate approach, ensuring each client feels respected and valued. Additionally, our experienced team continuously strives to enhance the wellbeing and independence of those in our care, embodying our core values in every aspect of our service.

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dimentia care certified occupational thereapist in tyler

Dementia Care Certified Occupational Therapist on Staff


Our Caregiver is a delightful and attentive individual. She takes the initiative to look around and do the things that makes mother’s life better. She is always pleasant to be around. Hope we will have her for a very long time!

– Bobby

Meet Courtney Klepfer

Born and raised here in Tyler is a true East Texas girl who loves her community! Graduating from Chapel Hill High School she then attended Kilgore College and was a World-Famous Kilgore College Rangerette! Also, a University of Texas at Tyler Alumni graduating with her bachelor’s degree in Communication and a minor in Public Relations. Courtney is also a very proud graduate of Leadership Tyler Core Program Class 31.

After a small career start in the banking and mortgage lending industry the senior living industry found her and the rest is history! Courtney has an extreme passion for our senior living population and has made a career the last 16 years working in Marketing & Business Development for Retirement Community Living, Hospice, Elder Law and now owning her own company Home Aid Caregivers.

She has served as the Chairman of the Senior Resource Committee for past several years and one of her most proud accomplishments during this time has been getting our City of Tyler recognized as “Dementia Friendly”. Tyler is the second City in the whole state to receive this recognition behind Fort Worth. Courtney was also recognized by The Tyler Area Chamber of Commerce as “Volunteer of the Quarter” in 2016 & 2019.

A Heartfelt Advocate for Seniors and Community Pillar

Passion and Heart come out of everything Courtney does in helping our community but especially our senior population. A true advocate. She believes wholeheartedly that in volunteering you receive far more than you give! Some of her other community roles are:

  • Board Member – Adult Protective Services with The Texas Department of Disability & Aging Resources
  • Board Member – United Credit Union
  • Board Member – Tyler Area Chamber of Commerce
  • Board Member – South Tyler Rotary
  • Development Committee Member – Alzheimer’s Alliance of Smith County
  • Development Committee Member – Leadership Tyler
  • Member – Alzheimer’s Support Auxiliary for People
  • Member – Bethesda Ladies Alliance
  • Member – Women’s Fund & Development Committee Member
  • Named by Texas Bank & Trust “People who make a Difference” in 2015 for my work with Alzheimer’s Support Auxiliary for People.

Courtney and her husband Ben reside in Bullard and have one son Dwight. We enjoy being outdoors, traveling with our RV and tending to our farm raised family cows!

Meet Rory Bagwell

Licensed Occupational Therapist Extraordinaire …. Dementia Care Certified & Low Vision Specialist

Rory was born and raised in the Northeast but traveled down South as they say “as fast as she could”

A graduate from Quinnipiac College as a registered Occupational Therapist her career has taken her through a Shriners hospital with pediatrics, a traveling therapist, skilled nursing, assisted livings and most near and dear to her, memory care facilities. She has also worked in the home health setting for last 20 plus years.

Rory has been instrumental in developing programs with assisted living and memory care staff in creating a patient centered approach to care. Partnering with communities to develop such programing is her truest passion so these families can see their loved ones have a quality of life and thrive in their environment. She believes occupational therapy is a true individualistic approach to caring for our aging population. She has been actively involved in her children’s PTA over the years as well as the Alzheimer’s Alliance of Smith County’s Day Club.

Rory and her husband Shawn reside in Tyler and they are very proud parents of Ella who is a Senior at Chapel Hill High School and Brady who is a sophomore theater major at Southern Methodist University. In their free time they enjoy traveling as a family.