Why Choose Us
At Home-Aid we ensure that daily quality of life is safe, secure & enriching.
We are elder care professionals who have specialized training and experience in providing quality care to seniors while operating skilled nursing facilities and home health agencies. Our company is licensed by the Texas Department of Aging and Disablilty Services and our employees are insured and bonded. We maintain an A+ Better Business Bureau (BBB) rating.
Exceptional Customer Service
We continually provide the highest quality service to meet the individual needs of each family. We strive daily to exceed your expectations. The goals you establish for your loved one will be met. We reach these goals through careful administrative oversight and ongoing customer satisfaction surveys.
Strong Family Values
Integrity and compassion are the foundations of our family-owned and operated business. We earn our business the old-fashioned way – through recommendations, satisfied families, and personal referrals. After over two decades in business, we are considered one of the longest running, highest rated, and most dependable care giving companies in East Texas.
Friendly & Qualified Employees
We are committed to hiring people with integrity, kindness, reliability, and compassion. We carefully match our caregivers to our clients. Our extensive background checks include employee references, driving records, criminal history, and reviews of TDHS Misconduct Registry for unlicensed persons. All investigations are conducted prior to hiring.
We provide initial and ongoing training to all caregivers. Our training is comprehensive including specific duties, client confidentiality, professionalism, home safety, client rights, nutrition, emergency procedures, infection control and elder abuse/exploitation. Each of our caregivers receives ongoing education and is committed to the highest quality of care for your family member.
We take the burden of hiring, screening, paying, and supervising employees off of you. Because your caregiver is employed by Home-Aid Caregivers, Ltd., you don’t have to worry about paying their taxes or Social Security. You won’t need to be responsible for their supervision, management or staffing.
Peace of Mind
Your family can have peace of mind knowing that we will treat your loved one with the care and respect we provide our own families. You can rest assured knowing we’ve been successfully providing eldercare in Tyler, Texas and the surrounding area for over ten years.